Frequently Answered Questions

Genaral FAQs | Candidate FAQs | Mole FAQs | Employer FAQs

Genaral FAQs

1. What does BETA mean?

2. How does TheCareerMole work?

3. Why use TheCareerMole?

4. What is a Mole?

5. What is an employee referral scheme?

6. What are the benefits of an employee referral scheme?

7. Is my personal information secure?

8. Will my identity remain anonymous?

9. What is Mole Resourcing Ltd?

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Candidate FAQs

1. Why should I use TheCareerMole?

2. What do I have to do?

3. How much does it cost?

4. What are Gold Members?

5. What are Platinum Members?

6. Who will see my personal details?

7. Why can’t I upload / attach my CV to my profile?

8. How do I contact Moles? (Via MoM)

9. Are my personal details confidential?

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Mole FAQs

1. My company has a referral scheme - Why should I register as a Mole?

2. What is the cost to Moles?

3. What do I have to do?

4. Will my real name be published to TheCareerMole members?

5. How can I stop poor quality, unsuitable candidates contacting me?

6. What is ‘My Ideal Candidate’?

7. Can I stop Candidates from contacting me?

8. Are my personal details confidential?

9. What if I want to stop being a Mole?

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Employer FAQs

1. Why should I use TheCareerMole?

3. How can I update my company logo and corporate information used on TheCareerMole?

4. Can I provide feedback about TheCareerMole?

5. How can my company be included on the Featured Company section?

6. How do I register as a TheCareerMole Partner?

7. Will my employees be swamped with applications?

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general faqs

1. What does BETA mean?

TheCareerMole BETA means that we are aware the site is not perfect, we are a new business improving and learning all of the time. TheCareerMole is safe and secure to use and ready for public consumption but we are constantly making changes and improving TheCareerMole based on feedback we get from you. We welcome your suggestions, criticism or feedback as it helps us improve.

2. How does TheCareerMole work?

The process is quick, simple and intuitive for candidates, employees (our Moles), and employers. Learn How TheCareerMole Works

3. Why use TheCareerMole?

Job hunters speak to Moles and make informed career decisions about a company, before they apply and get the job that is right for them; employees (Moles) can develop their Mole Network and will earn recognition and rewards by successfully referring talented candidates the meet through TheCareerMole; and employers can recruit the best talent at a greatly reduced cost compared to other recruitment methods. We think of it as everyone's unfair advantage

Learn about the benefits specific to candidates, moles and employers

4. What is a Mole?

A Mole is an employee at a company that has an employee referral scheme/program. The Mole refer suitable candidate applications to the company's recruitment process via the employee referral program and provide real, unbiased information about their company, job and career.

5. What is an employee referral scheme?

An employee referral scheme is a relatively new, and completely under-utilised, recruitment method whereby an employer offers their employees rewards if they successfully refer candidate applications to the company's recruitment process,if the candidate is subsequently hired. Your employer may reward you with anything from financial bonuses to prizes - check your employer's referral policy for details. TheCareerMole is not a middleman - we do not pay referral bonuses - we just help you to earn them from your employer.

Recruitment via an employee referral scheme is more efficient and effective than traditional recruitment - if every job hunter knew about employee referral schemes - they wouldn't apply for jobs in any other way

6. What are the benefits of an employee referral scheme?

Recruitment via employee referral is highly beneficial to all 3 parties involved: the candidate, the employee and the recruiting employer. Learn about the benefits specific to candidates, moles and employers

7. Is my personal information secure?

Yes. We use secure SSL encryption technology, the most advanced in the industry, to secure online transactions. When you see the padlock icon in the bottom right hand corner of your browser, SSL encryption is activated, and your data is secure. Rest assured that your confidential information and transactions cannot be viewed, intercepted or altered.

8. Will my identity remain anonymous?

As a Mole, we will never display your real name. It is up to you to decide when and if you reveal your name to any of the candidates that contact you

As a candidate contacting a Mole, you agree to them having access to your personal details, including your full name

9. What is Mole Resourcing Ltd?

Mole Resourcing Ltd is the company which owns the Moles brand and operates TheCareerMole

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Candidate faqs

1. Why should I use TheCareerMole?

Because life's is too short to be stuck in the wrong job - and you spend most of it at work! TheCareerMole will help you decide which company and career is right for you and then helps you get that job.

Make direct one-to-one contact with Moles (employees) working in the companies and jobs you are targeting. Get access to real, unbiased insight into their company, job and career, before you apply.

Don't start on a career path that you won't enjoy. Life's too short. Registerfor TheCareerMole's personalised service that offers unrivalled access to people inside companies who can provide 'inside information' and help you make informed decision and get the job that is right for you.

2. What do I have to do?

Once you have registered, you should create your online CV and profile. Make sure it's good and complete as Moles use this information to decide whether to accept your introduction and potentially refer your application through their employer's referral scheme.

When your CV is complete you are ready to start developing new relationships with Moles and invite them to review your CV and refer your job application to their company.

If the Mole agrees to refer your application you are free to contact the Mole directly and prepare for the recruitment and interview process.

The process is quick and easy! Learn How TheCareerMole Works

3. How much does it cost?

Nothing. Join TheCareerMole now for free and become a Gold member. Create your CV and start contacting Moles straight away using one of your 3 free Contact Credits .

4. What are Gold Members?

All candidates join as Gold Members for free. Gold Members can contact one Mole at a time and invite them to refer their job applications.

5. What are Platinum Members?

Gold Members can upgrade to platinum membership at any time. Platinum Members can contact unlimited Moles at any time and invite them to refer their job applications

6. Who will see my personal details?

Your name, personal details and CV will only be published to Moles you personally choose to contact and invite to refer your application. If your Mole agrees to sponsor you, your details may also be submitted to the company to which you would like to apply. By contacting a Mole, you agree to your CV being sent to the Mole and their employer as part of the recruitment process – you can track your applications via My Applications.

7. Why can't I upload / attach my CV ?

Completing your online CV is the first part of the selection process. If you cant take the time to complete it you probably shouldn’t be applying to these companies. Fill in our standardised CV template and help our Moles to get all the information they need to assess you against other candidates and make the right choice for referral!

8. How do I contact Moles?

Moles are employees inside a company who are eligible to refer candidate applications. They are ambassadors for their company and can provide real, unbiased insights into the company's culture, departments and teams and help candidates make informed career decisions about where to apply.

Join as a Candidate , log in, complete your CV and then Meet our Moles. Search for a Mole in the company and department that is most relevant to your career. Once you’ve decided which Mole to contact simply click on “Contact this Mole”.

9. Are my personal details confidential?

Yes. We do not take any risks with your personal data and it can only be viewed by you. Your personal statement, full name and CV can be viewed by the Moles you choose to contact. You can also grant specific companies access to search your CV via the My Companies page.

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Mole faqs

1. My company has a referral program - Why should I register as a Mole?

As a Mole you can develop new relationships with talented candidate's targeting your company who you can assess and refer to the recruitment process if they are suitable.

For every successful referral you will gain recognition from your employer for helping recruit the best talent, help shape the future teams you'll be working with, and your employer may also pay referral bonuses for each successful referral - check your employer's referral policy for details.

2. How much does it cost to be a Mole?

Nothing. The service is FREE to use for Moles.

3. What do I have to do?

Register as a Mole, log in and define your Ideal Candidate profile. We will publish your Mole Profile on TheCareerMole and ensure you are only contacted by relevant candidates who meet or exceed your Ideal Candidate profile.

The process is simple and fast - register and soon you will be reaping the rewards of your employer's referral scheme. Learn How TheCareerMole Works.

4. Will my real name be published to TheCareerMole members?

No. We will only publish your 'screen name' on TheCareerMole. Only you can reveal your real name to other members if you choose to do so

5. How can I stop poor quality, unsuitable candidates contacting me?

Simply complete your Ideal Candidate profile. Set the minimum requirements that candidates need to meet before they contact you and improve the quality and relevance of candidates that contact you - the more detail you provide the better.

6. What is 'My Ideal Candidate'?

(My Ideal Candidate) provides candidates with the detail about the minimum entry requirements for your company, and the skills and experience that the ideal candidate should possess. This prevents you wading through applications of unsuitable candidates.

7. Can I stop Candidates from contacting me?

Yes. Login and manage your availability to refer from My Summary.

8. Are my personal details confidential?

Yes. We do not take any risks with your personal data and it can only be viewed by you. Your Mole Profile is available to the public via Meet our Moles. Your Mole Profile displays your Screen Name (we do not display your full name), Company, Department, Job Title, Industry Experience, Mole Rating, Status and Job Description.

9. What if I want to stop being a Mole?

If you are too busy to be contacted by new candidates you can simply set your Mole Status to ‘Unavailable’ via the link on the My Summary page.

If you want to completely shut down your Mole membership please email us at the.mole@thecareermole.com

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Employer faqs

1. Why should I use TheCareerMole?

Use Mole Resourcing and make referral your number one talent pipeline. The benefits are clear:

Reduce your recruitment spend

Increase candidate fit your company and teams

Maximise quality and volume in your talent pipeline

Reduce employee turnover

Create a sustainable recruitment strategy by empowering your employees to refer

2. What is the cost to Employers?

Nothing. There is no charge for employers or employees to use TheCareerMole.

3. How can I update my company logo and corporate information used on TheCareerMole?

Please register as an employer on Mole@moleResourcing.com You can then update your company profile immediately. You can also use Mole Resourcing to manage your Mole's availability; post jobs on TheCareerMole for free and more.

4. Can I provide feedback about TheCareerMole?

Yes. We are always looking at ways to improve our service so we'd love to hear any feedback, suggestions and constructive criticism you have so please Contact Us

5. How can my company be the Featured Company section?

To become our 'Featured Company' you must be an Employer member. Register as an Employer member on Mole@moleResourcing.com and submit your request via the members area. Alternatively, please contact the.mole@thecareermole.comand a member of our team will get in touch.

6. How do I register as a TheCareerMole Partner?

Please visit Mole@moleResourcing.com, our site created specifically for employers needs, and register as an Employer Member. Learn More

7. Will my employees be swamped with applications?

No. TheCareerMole restricts the number of candidates that can contact Moles at any one time to ensure that your Moles are not distracted from, and do not neglect, the responsibilities of their jobs.

Moles can also manage their availability to refer themselves and control whether or not they can be contacted by candidates. Using Mole@moleResourcing.com as an employer member you can manage your own Mole's availability depending on your recruitment needs.